FAQ
Frequently Asked Questions – Fridge Friends Magnets
1. How do I submit my photos for a custom magnet?
Submitting your photos is easy! When you select your personalized photo magnet on the product page, you can upload your images directly before adding the item to your cart. Make sure your photos are clear and high-quality so your custom magnet turns out beautifully.
2. How long will it take to receive my custom photo magnet?
Custom magnets are typically made within 1–3 business days (excluding weekends and holidays). Once shipped, delivery times vary depending on your location. We proudly ship Fridge Friends Magnets nationwide from Arizona.
3. How should I care for my personalized magnets?
To keep your Fridge Friends Magnets looking their best, gently dust with a damp cloth. Avoid abrasive cloths, sponges, or chemicals. Do not submerge the magnet in water, as this can damage it.
4. Can I place a bulk order of custom magnets?
Yes! If you’d like to order multiple personalized photo magnets, please contact us for a custom quote and estimated shipping time. Bulk orders are perfect for weddings, family gifts, or special events.
5. Do you offer gift wrapping for Fridge Friends Magnets?
Not at this time, but all custom magnets are packaged carefully to ensure they arrive safely and ready to enjoy or gift.
6. What if my magnet arrives damaged or there is an error with my order?
Please contact us within 7 days of receiving your personalized magnet. We will work with you to resolve the issue and ensure you receive a replacement or corrected product.
7. Can I request revisions before my magnet is made?
Currently, we do not offer revisions prior to production, so please double-check the photos you submit. Ensuring your images are ready helps your custom photo magnet turn out perfectly.